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OBD2 Remote Access with FlexiHub

When  you had no possibility to take your car directly to the service location you will need remote vehicle diagnostics. Below we are taking a closer look at how it works and which benefits it brings to its users. If you are looking for the solution to start the remote OBD access right now - pushthe button below and get started with FlexiHub. The software has many satisfied clients in this field and if you are ready try - get started!
Remote vehicle diagnostics
flexihub
FlexiHub
30-day demo period
Run vehicle diagnostics remotely.
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Network technology for remote access to vehicle scanning tools

Remote car service eliminates the need for on-site equipment and experts. Technicians can use FlexiHub software to remotely receive OBD fault codes and sensor data from remote vehicles over the internet. This software can redirect data over the network, allowing communication between the technician's diagnostic software and remote testing equipment attached to the car. Remote diagnostics has many benefits, including reduced service costs, time savings, and increased flexibility for service specialists.
To run FlexiHub-based OBD2 vehicle diagnostics, you will need:

Technician’s side

Laptop or PC
Laptop or PC
Contains special diagnostic software to analyze the data from the vehicle

Client’s side

Hardware OBD2 scanner
Hardware OBD2 scanner
Directly connected to the car
Laptop in the car
Laptop in the car
It should be connected to the OBD2 scanner and have a stable Internet connection.

Setting up a network communication for remote car diagnostics with FlexiHub

Here are a few steps to follow to establish a connection to remote vehicle testing tools using the FlexiHub software:

Technician’s side

Technician’s side

Client’s side

  • Connect an OBD2 hardware scanner directly to the car and to the laptop.
  • Install the FlexiHub.
  • Start FlexiHub application using technical specialist access.
Client’s side
That’s it! Now you can use your specialized vehicle diagnostic software to work with the remote OBD scanner as though it were physically attached to your machine.

OBD diagnostics with FlexiHub - use cases

OBD diagnostics
Performing remote vehicle diagnostics can be challenging. FlexiHub is a software solution that simplifies the process. Remote OBD access can be established by running FlexiHub on an Android device that is connected to a vehicle using an OBD cable or BlueTooth connectivity. A technician can access the Android device over the network from a remote computer and get diagnostic information as if they were standing next to the vehicle.

  • Using FlexiHub is simple with the following steps.

    • Open a FlexiHub account.
    • Connect an OBD scanner to the vehicle in question and to your Android device.
    • Install FlexiHub on an Android device.
    • Launch FlexiHub on an Android device and access the OBD scanner using the software’s user interface.
    • Connect to the Android device from a remote computer using the same FlexiHub account credentials.
    • View diagnostic information transferred from the ODB scanner on a remote, network-connected computer.

  • Use cases of using flexihub on an Android device

    “I’ve been able to expand my business and deliver first-rate customer service by implementing remote diagnostics using Android devices running FlexiHub. I can now help my clients when they have issues no matter where they are located without physically visiting the vehicles. Using Android devices and an OTG cable, my customers send me the information I need to determine what needs to be done with their vehicles. This lets me get them back on the road quickly or suggest preventative maintenance to avoid major problems.”

    Sam Thornthon, Truck Diagnostic Service Specialist

Some other usage scenarios:

Data from cars goes directly to diagnjstic app

We have 10 server computers running different car manufacturer OEM applications. We also have 5 laptops/tablets in the field with USB ports to connect to cars that are used to send the data from cars to the OEM app computers for diagnostics, etc.

Thanks to FlexiHub, we managed to receive USB signals on the 10 OEM app computers from the remote laptops and tablets in the field regardless of how far they are located physically.

Store chain owner

We get diagnostic over the Internet

The diagnostic program we rely on is installed on one of the computers in our central office. We have several service centers countrywide. Coming to the remote centers, customer cars are connected to our laptops via USB ports. With the help of FlexiHub, the data we receive from the cars are then transmitted to the diagnostics computer over the internet connection.

VAG Coding Specialist

Remote connection to client's car is possible

I was in the process of creating my machine repair business on-site and needed a software tool to connect to my customers' USBs remotely. I didn’t want to share a USB but connect to my clients'. I opted for FlexiHub to get remote access to USB interface boxes and now I can perform customer troubleshooting over the internet.

Technical director at an automotive company

Reprogramming the data from school buses remotely

We supply GPS tracking units to school buses and wanted to reprogram such units remotely by connecting them to a laptop or/and an Android device and then sharing it with our office engineer. We were planning on using the cell phone connection for that. So far FlexiHub works perfectly well and allows us to automate the workflow as much as possible.

CEO of the Transportation company

Better data transfer speed

We rely on FlexiHub specifically for remote access to program client vehicles from our location. On a rare occasion, we ran into issues where both users had good data transfer speeds on the internet network but the USB device was transmitting very low speeds & would not ping.

To eliminate the latency issues, we deployed the FlexiHub Private Tunnel Server. Now we use this solution on a regular basis as it lets us provide remote assistance worldwide without any delays.

Automotive company owner

Selecting a subscription plan that fits your service center needs

subscription plans
Once your FlexiHub demo period is over, you will be offered to select a suitable subscription plan. Depending on your business needs, you can choose between Personal, Business, and Team subscriptions.

When it comes to remote OBD diagnostic service, PAYG-based FlexiHub for Business and subscription-based FlexiHub for Teams are the best available options.

Features
Business
With the Business Plan, you can purchase a package of Sessions (one-time connections to remote OBD2 devices) and use the FlexiHub Service until your Sessions end up.
More about Business plan
Team
The Team Plan will let you create a dedicated account for a team of technicians that can establish an unlimited number of Sessions with client devices during the selected subscription period.
More about Team plan
Number of computers
Unlimited
Unlimited
Number of concurrent remote connections
Unlimited
10+
Number of sessions
100 / 200 / 300
Unlimited
Billing model
Prepaid
Monthly

Benefits of remote vehicle diagnostics

  • Improved fleet productivity

    A vehicle waiting in a repair shop seems to be a nightmare for any truck company owner. Unable to deliver cargo to the required location and pick up a new one, a truck that has broken down on the road can lead to financial and reputational losses.

    Instead, preventing vehicles from failing by using remote diagnostics tools will eliminate truck downtime problems, increase productivity, and save your company significant time and money.

  • Centralized car management

    Being one-by-one with the issue, the driver may lack the qualification or experience to make the best decision concerning the vehicle repair. By sending car data to the administrator for in-depth analysis, the remote fleet management system may help to find the best solution and determine whether the car needs immediate servicing or may wait for some time.

  • Saving costs on vehicle repairs

    Another benefit you get if performing remote vehicle diagnostics is reduced repair costs due to timely car inspections and maintenance. It is much cheaper to identify and fix a small problem immediately than wait until it causes a breakdown and the car will require a soft and time-consuming repair.

  • Overcoming distance limitations

    Even if the truck is in another country or in another part of the world, you can still be aware of its condition and provide immediate assistance when needed. You just need to use proper truck fleet management software.

FAQ

Vehicle to Network (V2N) makes it easy to set up communication between cars, trucks, buses, etc., and a centralized management system utilizing dedicated servers to send warnings about current accidents, traffic jams, or any other useful information.
Vehicle-to-Cloud (V2C) involves the implementation of cloud technologies for remote vehicle diagnostics via IoT. V2C connectivity allows diagnosing car issues, optimizing performance, and scheduling routine maintenance with the help of cloud-based applications and software.